Monica Hogan, Associate Editor, covers Federal Communications Commission-related wireline telephone and broadband policy at Communications Daily. Before joining Warren Communications News in 2019, she followed telecommunications market transitions: from standard to high-definition television, car phones to smartphones, dial-up ISPs to broadband, and big-dish to direct-broadcast satellite. At Communications Daily, she has also covered the emergence of digital health and precision agriculture. You can follow Hogan on Twitter: @MonicaHoganCD.

ISPs are adopting evolving protocols to help keep service technicians and residential customers safe during COVID-19, they said in interviews last week. Actions include screening customers for their risk of exposure to the virus before scheduling a truck roll, equipping tech staff with personal protective gear, limiting repair work to what can be done outside, and promoting self-installation and repair. Even before the pandemic, cable operators and telcos sought to limit how frequently they send staff to customers' homes.Read More >>

LOUISVILLE -- Dish Network Chairman Charlie Ergen wants to partner with fiber-network builders and U.S. manufacturers as the company moves to replace Sprint as the fourth nationwide wireless network and build its 5G infrastructure, he said in a keynote Tuesday at the Incompas Show. "Our best days are ahead of us," Ergen said. "We're not looking in the rear-view mirror."Read More >>